Category guide

Agent-commerce QA

Agent-commerce QA tests whether AI shoppers can complete real buying tasks, not just whether a store has schema, feeds, or a protocol file.

Scenario report

Sensitive-skin pet shampoo

Needs review

Scenario success

72

AI shopper completed the buying task with enough evidence.

Evidence gaps

9

Missing or unclear facts found across product, policy, and schema.

Competitor wins

3

Prompts where the agent found clearer proof elsewhere.

Rerun lift

+18

Measured after applying fixes to product and policy evidence.

Why the agent chose a competitor

The winning competitor stated fragrance-free, puppy-safe, and two-day shipping in citeable language. Your product page implied gentle care but did not prove those buyer constraints.

Missing claimPolicy unclearCompetitor cited

What agent-commerce QA measures

AI shoppers do not experience your store as a list of SEO checks. They reason through a buyer task, gather evidence, compare alternatives, and decide whether a handoff is safe.

  • Recommendation outcome
  • Correct product and variant fit
  • Policy and checkout confidence
  • Competitor displacement
  • Factual accuracy and citation quality

Why it is different from readiness scoring

A readiness score can be useful, but it is only an input. ShopperProof turns technical signals into scenario evidence and rerun proof.

  • Scenario-level results
  • Transcript-backed findings
  • Required facts mapped to store sources
  • Before/after comparison after fixes

FAQ

Answers merchants ask before testing.

These answers are structured for both readers and answer engines.

What is agent-commerce QA?

Agent-commerce QA is the practice of testing whether AI shopping agents can discover, understand, recommend, and hand off a store for realistic buying scenarios.

Is this the same as AI visibility?

No. AI visibility usually measures mentions. Agent-commerce QA measures task success, competitor outcomes, evidence gaps, and rerun improvement.