Shopify AI readiness
Policy Answerability Audit For Shopify Stores
Test whether AI shoppers can answer shipping, returns, warranty, and subscription questions from your store.
Updated June 6, 2026 · 7 min
Short answer
A policy answerability audit checks whether AI shoppers can answer buyer questions from clear policy evidence instead of guessing.
- Shipping windows and locations.
- Return eligibility and deadlines.
- Warranty and guarantee limits.
Common failures
Policy pages often exist but do not answer the exact constraints in a buyer scenario.
- Delivery timing is vague.
- Subscription cancellation terms are hidden.
- Warranty details contradict product pages.
- Return rules vary by category without explanation.
Turn this into a real scenario report
Run an audit to see transcripts, competitor outcomes, evidence gaps, and rerun recommendations for your own store.
Run a shopper audit